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Frequently Asked Questions
Welcome to our FAQ page, where we aim to address common queries that our valued customers may have before making a purchase. We trust that these FAQs have already provided insights into many of your questions. However, if you require further clarification or personalized assistance, please feel free to reach out to us.
SHIPPING, RETURN & EXCHANGES
All items are subject to a handling period before they are dispatched. 99% of orders leave the warehouse within 1-3 days of payment. We will notify you by email when your items have been shipped. Most items should be received within 7-10 business days of your order date. This may be a little longer for international delivery.
* DELIVERY TIME= Processing Time + Shipping Time
* These shipping times are estimates, not guarantees but we always strive to get your order to you as soon as possible.
If you want the order to arrive in time, please order it at least 1-2 weeks before the moment you need it to arrive.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping. Please keep this in mind when receiving deliveries.
Yes. FREE shipping on orders over $500
Yes, you can change your address before the item is shipped by contacting us.
Yes, but some products cannot be shipped to international destinations. If you can't see your country listed at the checkout and would like to discuss international ordering options, please submit a message to us from the Contact Us page.
Yes, we have a hassle-free return policy. If you're not completely satisfied with your purchase, please contact us within our specified return period, and we'll guide you through the return process.
Depending on the problem, you will be fully or partially refunded.
ABOUT PRODUCTS
You can place a custom order by using this form.
ORDER & PAYMENT
Once your order ships, you will receive an email with tracking information and update tracking emails until your order has been delivered.
Select ADD TO CART on the product page to add an item to your cart. After you finish shopping, review all items in your shopping cart to verify the correct size, quantity, and fitment. When you are ready to order, select the CHECKOUT button located in your shopping cart. Enter a Shipping Address. Select your method of PAYMENT.
We accept all major credit & debit cards, Shop Pay, Apple Pay, Meta Pay, Google Pay, and PayPal. You can choose the option that's most convenient for you during the checkout process.
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